Mother Proud Reviews

Motherproud.com offers a variety of products with prices starting from $24.99 USD. The selection includes custom t-shirts, personalized gifts, jewelry, and mugs, catering to the pride of military mothers. For example, t-shirts with phrases like "A Marine Calls Me Mom" are available from $24.99 USD, while personalized military mom family infinity t-shirts are also popular. Additionally, items like "Proud Army Mom" shoelace charms are priced at $19.95 USD, and 14K White Gold Air Force Wife Necklaces are offered at $89.99 USD. The site also features 20oz Army Mom Tumblers for $59.99 USD. For those looking to add a personal touch, there is an option to add a name on the back of apparel for an additional $5.00 USD. Motherproud.com provides free shipping for orders over $50, enhancing the value for customers.

Motherproud.com is a company focused on products for military mothers in the United States, aiming to recognize and respect their role. The website features a variety of items including custom t-shirts, personalized gifts, jewelry, and mugs. Popular products include personalized military mom family infinity t-shirts, shoelace charms with military themes, and tumblers. They also offer ornaments and apparel celebrating different branches of the military, such as the Army, Navy, Air Force, and Marine Corps. The site provides a platform for military moms to find items that help them show pride in their children's service.

Motherproud.com offers a variety of payment methods to accommodate their customers. For direct purchases, the site uses a direct payment gateway, where credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). This ensures that the purchase transaction data is secure and only stored as long as necessary to complete the transaction. Additionally, Motherproud.com adheres to the highest industry standards to protect personal information, using SSL (secure socket layer technology) to encrypt credit card information and personal details during transmission. For those who prefer to buy now and pay later, Motherproud.com has introduced Sezzle, a service that allows customers to split the cost of their purchase into four interest-free payments.

Motherproud.com's return policy states that refunds are not offered for purchases. Instead, replacements are provided for any concerns or problems with orders. Customers must contact customer support within 15 days of receiving their order to request a replacement for damaged, defective, or incorrect items. The company may ask for photographic evidence or the return of the item(s) before issuing a replacement. Shipping costs for sending the new item are covered by Motherproud.com if the replacement is approved. As for the shipping policy, the company strives to ship orders promptly with a flat shipping cost of $4.99 within the United States. Delivery times vary, with non-apparel items taking 5-10 days for arrival and apparel items requiring 10-14 days after printing and handling. Free standard ground shipping is offered for all orders over $50, and expedited shipping options are available for an additional fee.

To contact Motherproud.com customer support, customers can reach out via email at support@motherproud.com. The Customer Care Team is available from Monday to Friday between 10am – 5pm, on Saturdays from 10am - 5:30pm, and on Sundays and Statutory Holidays from 11am – 5pm. Additionally, there is a contact form available on the Motherproud.com website which can be used to submit inquiries directly.

Motherproud.com provides several shipping options to cater to different needs. For standard orders within the United States, a flat shipping cost of $4.99 is applied. Non-apparel items such as bracelets and necklaces typically arrive within 5-10 days, while apparel items require around 10-14 days for delivery after the printing and handling process. For orders exceeding $50, customers can enjoy free standard ground shipping. Those who need their items sooner can opt for Expedited Shipping, which guarantees delivery within 7 days at most. It's important to note that the tracking information is emailed to customers once the order is shipped, and it may take 1-2 days for the tracking to update. In case of any issues with delivery or shipping address, customers are advised to contact support promptly, as changes can only be made before the order ships.

A full refund will be provided to the original method of payment after Mother Proud receives, inspects, and confirms that the returned items are in good condition. Customers must contact Mother Proud after sending the package back and provide tracking information in order for the refund to be processed.

Customers are responsible for their own return shipping costs.

Yes, free standard ground shipping is available for all orders over $99. To qualify for free shipping, the cart total must be $99 after discounts.

The estimated delivery time for apparel within the United States is around 10-14 days.